The service
Tridly is a subscription software platform providing: an online store for merchants, a business page for craftsmen, a management ledger for agricultural cooperatives, a management ledger for drinking-water associations, and an Android point-of-sale app. The service is delivered online and includes no physical goods.
We provide the tool. What you sell, at what price, and to whom, is entirely your decision.
Your account
You agree to register accurate details and to keep your password safe. Anything done from your account is treated as done by you.
The service is for businesses and associations, and for people aged 18 or over.
Free trial and subscription
We offer a limited free trial (three days for merchants and craftsmen, two days for cooperatives). Some sections are locked during it. It ends on its own, with no payment and no automatic renewal.
Subscriptions are paid in advance for the chosen period. Your account stays active until the end of the period you paid for.
Prices are shown at checkout before you pay. We may change them in future; a change never applies to a period you have already paid for.
Payment
Payments are processed by Paddle.com Market Ltd, which acts as the Merchant of Record for our subscriptions. Paddle issues the invoice, handles your card details, and accounts for applicable taxes.
By completing a payment you also accept Paddle's buyer terms published at paddle.com.
What you own and what we own
What you upload remains yours: your products, images, text, and your member and customer records. We claim no ownership; the licence you grant us is limited to storing and displaying that content inside the service so it can function.
The software itself, its design, and the Tridly name and logo remain ours.
What is not allowed
Selling anything prohibited under Moroccan law; impersonating another person or a brand you do not own; uploading unlawful, abusive or infringing content; sending unsolicited messages to numbers that did not consent; attempting to breach, overload, or access another account on the platform; reselling or leasing the service without a written agreement with us.
Your customers' data
When you collect data about your customers or members through Tridly, you are the controller responsible for it under the law, and we are your processor. You must tell them what you collect and why, and respect their rights.
Suspension and termination
You may cancel at any time; your account continues until the end of the paid period.
We may suspend an account that breaches these terms or endangers the platform or its users. For serious breaches, suspension may be immediate and without prior notice.
After termination your data is deleted according to the periods set out in the Privacy Policy. Export a copy before closing if you want one.
Availability and liability
We do our best to keep the service available, but we do not guarantee uninterrupted operation. It may stop for maintenance or for failures outside our control.
We are not liable for lost profits, lost customers, or indirect damages. In all cases our total liability is limited to what you paid us in the twelve months before the claim.
Keep your own copies of important data. Export tools are available to you inside the service.
Changes to these terms
We may update these terms. We will email you before a material change takes effect; continuing to use the service afterwards means you accept it.
Governing law
These terms are governed by Moroccan law, and the courts of the Kingdom of Morocco have jurisdiction over any dispute — after an attempt to resolve it amicably through contact@tridly.shop.